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Practice Management Coordinator

 

Job Description

B’well Counseling Services, LLC (B’well) is a creative, inclusive, and collaborative group of clinicians who value working collaboratively to improve the health and wellness of our communities. Our clients include kids, adults, families, and couples in our community and we work from a human-centered, trauma-informed, systems-oriented approach. 

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The Practice Management Coordinator is an employee position that is uniquely suited to a small but growing company environment, aligned with our values. This role has the potential to gain hours & compensation as the company grows. The Practice Management Coordinator will provide supportive administrative services to B’well staff and clients.

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This position is remote to start with the possibility of continuing to be solely remote even when our office reopens. Candidates local to Baltimore are preferred but consideration will be given to any US based applicants.

 

Reports to: Katie Cashin, Owner & Operator

 

Minimum Qualification Requirements: 

• Previous work experience in a supportive administrative position

• Previous work experience in a team setting

• Strong technology skills

• Strong organizational and communication skills

• Engage with core values and commit to a small, growing wellness practice

• Previous experience with Google Workspace, Wix, Quickbooks, and Canva 

 

Other Qualification Preferences:

• Prior experience in a clinical setting

• Prior business management experience

• Commitment to an inclusive, culturally-aware work environment

• Prior experience with project management platforms

 

Eligibility Requirements

• Successful completion of a background check (paid for by B’well)

• Minimum of three (3) professional references

• CV & Cover Letter

 

Hours: 20 hours per week

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Compensation: pt salaried employee at $28,000 per year (20 hours per week/ $27 per hour).This position is also eligible for B’well employee benefits including participation in B’well’s retirement program with employer matching, an annual continuing education stipend, annual sick & safe leave, vacation time, & partially paid time off. 
 

Job Duties and Responsibilities:

 

The role will contribute to the following processes and will meet weekly with the Owner/Operator to determine weekly priorities:

 

Operations, People & Culture: 

• Manage the general upkeep of B’well’s office including communication with utility companies and ordering necessary materials, supplies, & copies.

• Provide support & training to staff for B’well devices and software.

• Manage therapists’ payroll reports and communication with payroll team

• Facilitate on-boarding of new employees including:

  • Operations policy training

  • Security policy training

  • Communications platforms training

• Manage B’well’s internal communication &  internal server organization

• Become trained as a HIPAA-compliant Security Endorsement Officer

• Research and assist with implementation of new accounting, project management, and team resources platforms and tools

 

Client Services: 

• Regularly communicate with B’well therapists regarding scheduling and availability.

• Attend mandatory staff meetings and participate in required training as directed by B’well.

• Oversee Client Intake procedures manual

• Coordinate Community mailings

• Assist with developing client relationship measures

 

Marketing/New Business:

• Copyedit and post blog post (by therapists)

• Manage social media accounts

• Oversee website updates & changes

• Identify new areas for marketing outreach

• Assist with developing marketing plan

 

How to apply: 

Please send a CV and cover letter to

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